Newton Wellesley Hospital

This is my hospital of choice. I was taken care of here when I needed surgery and had the surgery here. My GI doc has his office here. So I'm a little biased in my ratings.

1. Waiting Room (9/10)
- There are many couches and tv's throughout the room. There's a snack and soda machine for the people waiting with you. You also get a buzzer when you get in, so if there's going to be a wait you don't have to pay attention to hear your name. Triage and Registration is all done in the same area, and they are all very nice. They take down any ailments that you have. You are in Wellesley so the people around are not smelly, that is a problem I've encountered.
2. Waiting Time (5/10)
- This hospital tends to get pretty busy at peak times. My symptoms tend to come late at night and even then there's a wait.
3. Thouroughness of the Staff (7/10)
- I feel that they do a good job asking all relevant questions while you're in triage. I'm always asked about medical history, if it's a pain question the type, location and severity. They always ask the Crohn's poop related questions.
4. Pain Relief (8/10)
- What I like about hospitals in Massachusetts is that they seem to care what state you are in, not just whether you're breathing. In this hospital they always ask how you're feeling, regarding nausea and pain (those are my normal symptoms). They usually come back quickly after putting the IV in and taking the blood with the medicine. One draw back is that they always try with a pain med that doesn't seem to ever help, it's good with headaches. But if I just ask again a little after that they'll give me something that works.
5. Nurses (9/10)
- The Nurses are amazing here. They are super nice. They always get the iv in quickly with a limited amount of pain. They care if you are in pain and do whatever they can to make you feel better. They almost always have a warm blanket ready before you even ask for one.
6. Doctors (9/10)
- Doctors are great. They come in quickly, ask some pertinent questions, and tell you their plan. If you have any problems or questions with it they are very quick to answer them and change the plan if need be. One problem I had was that a doctor was giving me the decision whether I should get a lumbar puncture or not (there was a small chance there was bleeding in my brain that the ct didn't catch) and I honestly would rather he made the call. In the end I did it, not as bad as expected.
7. Overall (9/10)
- This ER is just amazing. All of the beds are in separate rooms with their own tvs. There are warm blankets. And these are just the perks. The nurses and doctors are very receptive to you and always make you feel taken care of. They also definitely care about making you more comfortable, if it means some pain meds, some anxiety meds, or just a warm blanket.

Go here if you are in the Boston area at all.
Directions: From the mass pike take exit 16, and there are signs all the way.

(disclaimer: all of my statements are purely my opinion and should be taken as such)